At Zaria Global, customer satisfaction is important to us. This Refund & Return Policy outlines how returns and refunds are handled for products purchased or inquired about through our business.
Returns
Return requests must be submitted within a reasonable time after receiving the product. Items must be unused, in original condition, and with original packaging, where applicable.
Refunds
Once a return is approved and the item is received and inspected, refunds will be processed according to the original payment method. Processing time may vary depending on the payment provider.
Non-Returnable Items
Certain products may not be eligible for return due to hygiene, customization, or supplier restrictions. Such details will be communicated at the time of purchase or inquiry.
Wholesale Orders
Refunds or returns for wholesale orders are subject to review and approval. Conditions may vary depending on product type, quantity, and supplier policies.
Damaged or Incorrect Items
If an item is received damaged or incorrect, customers should contact us promptly with relevant details so the issue can be resolved efficiently.
Policy Updates
Zaria Global reserves the right to update or modify this policy at any time. Any changes will be posted on this page.
Contact Us
For questions regarding returns or refunds, please contact:
info@zariaglobal.com
support@zariaglobal.com